VMware Support offline for most of day due to power outage

On the 17th of Feb some form of Power Failure occurred at one of VMware's Palo Alto locations. From what I understand this primarily affected the support systems and as such the phones were down for most of the day.

Update 18 Feb 10 @ 8:28pm:

@vmwarecares Network outage here caused by small plane crash in Palo Alto

http://www.cnn.com/2010/US/02/18/texas.plane.crash/index.html?hpt=C1

VMware Support back and up and running by 9pm CST.

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Upgrading Power Management Firmware on HP Blades

When you update your Onboard Administrator on HP c-Chassis to 2.5x, the OA will start to check if the Power Management version is new enough and if it is not it will give you a Major Error with details of : C01668472

To update this you need to either have a running OS or you can do the following steps using tools you have already downloaded most likely.

bbFirmware CD 1.60
PowerManagement 3.4D Linux install

  1. Boot off bbFirmware CD via the iLO Virtual Media
  2. At the boot: prompt type in console and hit enter. Don't hit the default.
  3. Wait for a console shell prompt to come up. This may take a couple minutes.
  4. Mount a Folder (which will show up as a USB device to the OS) via the iLO to the directory you have put the PowerManagement update in. It is smart to minimize how many files are in that directory.
  5. Type in mkdir /mnt/power
  6. Type in mount /dev/sda /mnt/power
  7. Type in cd /mnt/power
  8. Type in ./CP011627.scexe
  9. Once this is complete go ahead and reboot the box via the iLO.


That should address this issue.

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Cloud Computing Solution Provider - VMware

The recent Zimbra acquisition by VMware threw me a bit for a loop initially. Then I started chewing on it and read the good post by Rodney Haywood. Very shortly afterwords I had a classic Homer Duh moment.

VMware aims to build from the ground up the best cloud computing solution for sale as possible. That is taking into account that cloud computing definition today is as about as vague as a real cloud in the sky. Today that cloud is fluffy and in 5 mins that cloud is shaped like a rabbit. As such they have built a pretty strong infrastructure level for customers with vSphere, vCenter and various add-on tools. They have picked up SpringSource to offer ultimately a platform for services and understanding of how the JVM interacts more closely with the hypervisor. Now they are getting into the services space with Email/Calendaring.

  • IAAS -> vSphere/vCenter
  • PAAS -> SpringSource
  • SAAS -> Zimbra


Each of these areas is really focused on a different customer base at the end of the day. Sure you can say IT and that's like saying your customer base for is for the TV viewing audience. It is too vague and there is better & a more definable end customer grouping.

  • IAAS -> Server/Storage/PC/Hardware Teams - Ground Level System Admins
  • PAAS -> Development Teams making solutions up - Architects/Developers
  • SAAS -> Back Office management/utilities - Often more visible by the CxOs.


So where are they going next and what areas are missing for the full suite for all the different customer bases they are aiming for?

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