Tag Archives: ilo

Upgrading Power Management Firmware on HP Blades

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When you update your Onboard Administrator on HP c-Chassis to 2.5x, the OA will start to check if the Power Management version is new enough and if it is not it will give you a Major Error with details of : C01668472

To update this you need to either have a running OS or you can do the following steps using tools you have already downloaded most likely.

bbFirmware CD 1.60
PowerManagement 3.4D Linux install

  1. Boot off bbFirmware CD via the iLO Virtual Media
  2. At the boot: prompt type in console and hit enter.  Don’t hit the default.
  3. Wait for a console shell prompt to come up.  This may take a couple minutes.
  4. Mount a Folder (which will show up as a USB device to the OS) via the iLO to the directory you have put the PowerManagement update in.   It is smart to minimize how many files are in that directory.
  5. Type in mkdir /mnt/power
  6. Type in mount /dev/sda /mnt/power
  7. Type in cd /mnt/power
  8. Type in ./CP011627.scexe
  9. Once this is complete go ahead and reboot the box via the iLO.

That should address this issue.

HP SIM 5.3 kills iLOv2

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Recently at the request of our vendor (HP), I went and had HP Systems Insight Manager updated to 5.3 about 3 weeks.  Now this isn’t “bleeding edge” and so I didn’t feel it was a big deal to jump up to it already.   Well over the past 3 weeks I’ve been getting this new alert coming from our SIM system and I just figured “Oh.. something new” and didn’t fret about it too much.

Event Name: (SNMP) Remote Insight/ Integrated LightsOut Interface Error (9006)

URL: https://HPSIM:2381/

Event originator: HPSIM

Event Severity: Major

Event received: 12-Mar-2009, 17:31:02

Event description: Remote Insight/ Integrated Lights-Out Interface Error. The host OS has detected an error in the Remote Insight/ Integrated Lights-Out interface. The firmware is not responding.

As you can tell from my lazy comments, this became a pretty big deal as iLO was completely toasty on these boxes where SIM was generating this alert.  I contacted HP and it was a pretty entertaining exchange.

HP Support: Are you running HP SIM 5.3?

Me: Yes

HP Support: Do you have iLO version 1.60 or 1.61?

Me: Beats me.  The iLOs are not responding so I have zero way to tell.

HP Support: I think I know your problem.

Me: <Silence for a minute.>  Well don’t leave me hanging here.

HP Support: I’m reading an email alert that came through while we were talking.   There’s a hotfix for HP SIM 5.3 and a recommendation to go up to firmware 1.70 for the iLO.

Me: Oh great.  *sigh*

So now I get to physically pull power cords to fix iLOs everywhere.  (Yes this means an OS reboot too.)

* Hey HP.  Put a button onto the servers to “reboot the iLO”.